Shipping Policy

Last Updated: July 2026

Order Processing

• Orders are processed within 1–3 business days after payment is received.
• Orders are not processed, shipped, or delivered on weekends or federal holidays.
• During high-volume periods, processing times may be longer than usual. If there is a significant delay with your order, we will contact you via email.

Shipping Methods

We ship all orders through the United States Postal Service (USPS).

Available shipping options may include:

• USPS Ground Advantage
• USPS Priority Mail
• USPS Priority Mail Express (where available)

Shipping options and rates are displayed at checkout based on your location and selected service.

Delivery Estimates

Estimated delivery times begin after your order has been processed:

Shipping Method	Estimated Delivery Time
USPS Ground Advantage	2–5 business days
USPS Priority Mail	1–3 business days
USPS Priority Mail Express	1–2 business days

Please note that delivery estimates are provided by USPS and are not guaranteed unless otherwise stated by USPS.

Shipping Rates

Shipping charges are calculated at checkout based on:

• Package weight and dimensions
• Delivery destination
• Selected USPS shipping service

Any free shipping promotions will be clearly stated on the website.

Tracking Information

Once your order ships, you will receive a shipping confirmation email containing a USPS tracking number. Tracking information may take up to 24 hours to become active.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information. If an incorrect address is entered:

• Contact us immediately at [Your Email Address].
• We cannot guarantee address changes once an order has been processed or shipped.
• Additional shipping charges may apply if a package is returned due to an incorrect address.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to USPS, delivery is under the carrier's control.

We are not responsible for:

• Lost or stolen packages marked as delivered by USPS
• Delays caused by weather, holidays, carrier issues, or other circumstances outside our control

If you believe your package is lost, please contact USPS directly and then contact us for assistance.

Domestic Shipping

We currently ship to addresses within the United States, including Alaska, Hawaii, and U.S. territories where USPS service is available.

International Shipping 

We may offer international shipping through USPS to select countries. International customers are responsible for:

• Customs duties
• Import taxes
• Other fees imposed by their country

Delivery times for international orders vary by destination and customs processing.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery. Include:

• Your order number
• Photos of the damaged item and packaging

We will review the issue and work toward an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: chaoscomfortco@protonmail.com
Store Name: Chaos and Comfort Co.
Website: effingmom.com / chaoscomfortco.com